Thank you for contacting us. It’s important to distinguish between canceling a subscription and deleting an account:
First: Cancel your subscription (to stop charges)
Deleting the account does not stop billing. To stop future charges, you must cancel your subscription:
Sign in to your account at leader.net
Open the Settings menu (left sidebar)
Go to My Account → Subscription/Billing
Click Cancel subscription and confirm
Cancellation takes effect at the end of your current billing cycle. Any charges already processed remain according to your plan’s terms.
If you wish to permanently delete your LEADer account, please follow these steps:
Open your web browser on a desktop computer and go to https://leader.net.
Log in to your account.
In the side menu, click Settings.
Select My Account.
Scroll down to the bottom of the page.
Click Delete Account and confirm your choice.
⚠️ Once your account is deleted, all your data will be permanently removed and cannot be restored.
Deletion is irreversible.
After deletion, you will no longer have access to the account; therefore, you won’t be able to cancel the subscription if it wasn’t canceled before deletion.
Important: Back up/export your data (recommended before deletion)
Your data is yours. Before deleting your account, you can export everything:
From the mobile app:
TAGS → select any label/list → ⋮ (three dots at the top) → Export to CSVFrom the web version (leader.net):
Settings (left sidebar) → My Account → Export workspace data
If you have any more questions, please don't hesitate to contact us.
Leader Team